CITIZENS ADVICE EAST SUFFOLK

Welcome to Citizens Advice East Suffolk

Contact Us

(Please see terms and conditions at the foot of this page.)



Name: *
Email: *
Telephone: *
Date of Birth: *
   (DD/MM/YYYY)
Address: *
Postcode: *
Enquiry: *
By submitting this form I give my consent for Citizens Advice East Suffolk to contact me by phone, email or letter and to process and use my personal information as well as any special category data (ethnicity, details of disability and health condition, religion, sexual orientation or trade union membership) where relevant, in order to advise me. I understand that this information will be kept confidential to the Citizens Advice service as detailed in your privacy policy.




7 + 6 =


We will endeavour to reply to your enquiry within five days.

Complaints
Citizens Advice East Suffolk Limited has a complaints handling procedure. Please email info@caes.org.uk to request a copy of the complaints leaflet to be either posted or emailed to you.

Email privacy and confidentiality information
If you wish to receive advice by email, please complete and "Submit" the form above. To move around the form you can select each field using the cursor, alternatively you can select a field and then use the "tab" key to be guided through the form.

Please note:
  • In order for us to reply to you, we will require your name and address or at least an email address. We will be unable to assist you if your message does not contain full details of what your problem was about.
  • If you have requested an appointment we may offer you advice by email, letter or telephone instead if we feel the matter can be adequately dealt with through correspondence.
  • There is no further need to contact us about your enquiry unless your circumstances change again. Sometimes, for security reasons, we may not be able to reply by email. If this is the case, we will phone or write to you.
  • Please ensure you have read our Privacy Policy on Citizens Advice web page.
  • Please contact the sender if you believe you have received an email in error.
  • If you are concerned about confidentiality then please contact us by phone.

We are registered with the Information Commissioner's Office under Z9418753 and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Citizens Advice East Suffolk Limited
Registered Charity number 1115522
Company limited by guarantee. Company Registration number 5866811 (England)
Registered Office: St Margaret’s House, Gordon Road, Lowestoft, Suffolk NR32 1JQ
Authorised and regulated by the Financial Conduct Authority. FCA Authorisation Number: FRN617682